Privacy Cookie Policy

Merlin Powder Characterisation Limited is committed to protecting and respecting your privacy.

You do not need to give us any personal information to use most of this site. However, if you would like to benefit from certain special services, you will need to provide us with some information. It is important to Merlin that you are reassured that the information which you provide to us is used fairly and held securely. This notice explains our online information practices and the way your information is used on this site.

 We do not collect personally identifiable information about you- such as your name, address, telephone number, fax number, email address etc unless you choose to submit your details in one of the following areas of the site or email us directly:

• Request a call back
• Career Opportunities
• Submit Your CV
• Online Recruitment Forms
• Enquiry Forms
• Register with Merlin
• Online ordering/support

 We do automatically collect certain non-personally identifiable information when you visit our site, such as the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider.

 We use information held about you in the following ways:

• Marketing Merlin products and services
• Market research and statistical analysis 
• Administrating customer orders
• Assessing your application for sponsorship/employment

 If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale to you.

 If you are a new customer, we will contact you by electronic means only if you have consented to this.

 We will use our reasonable efforts to maintain the security of your information.

 By using our site, you consent to our storage and use of your information for the purposes set out above.

If you have any questions or concerns about the privacy policy for Merlin or its implementation, you may contact us on +44 (0)1509 216 741. If at any time you decide that we should no longer hold any of your personal data, or wish to change the use to which any such data can be put, please let us know by writing to us:

Merlin Powder Characterisation Limited

Unit 8, The Wallows Industrial Estate

Fens Pool Avenue

Brierly Hill

West Midlands

DY5 1QA

We reserve the right to revise this policy or any part of it from time to time. Please review the policy periodically for changes.